1. Data Fiduciary & Identity
Nacrot (referred to as “the Company,” “we,” “us,” or “our”) is the data fiduciary for information collected via [https://nacrot.com](https://nacrot.com) and [https://shop.nacrot.com](https://shop.nacrot.com).. We are committed to protecting your personal data while ensuring the seamless delivery of our services. By using our platform, you provide unambiguous consent to the collection and processing of your data as outlined below.
2. Information Collection & Purpose
We collect only the data necessary to provide high-end e-commerce and software services:
- User Account Data: Name, email, phone number and any other contact details provided during registration.
- Transaction Data: While we prioritize UPI payments, we collect billing details and IP addresses to prevent fraudulent transactions.
- User Content: Comments, feedback, or media uploaded to our site.
- Security Note: If you upload images, ensure they are stripped of EXIF GPS data. Nacrot is not responsible for location data extracted by third parties from your public uploads.
3. Cookies & Tracking
We use cookies to maintain your session and security:
- Authentication: Cookies used for login persist for two weeks if “Remember Me” is selected.
- System Integrity: Temporary cookies are used on the login page to verify browser compatibility and are discarded immediately after the session.
- Analytics: We use anonymized tracking to optimize site performance and user experience.
4. Data Sharing & Third Parties
We do not sell your personal data. Sharing is limited to:
- Logistics Partners: Essential data (Name, Address, Phone, Email ID) is shared with fulfillment partners (e.g., Qikink and courier partners) to deliver your orders.
- Security: Data may be shared with automated spam detection services and for password reset protocols (which include your IP address).
- Compliance: We reserve the right to disclose data if required by Indian law enforcement or the courts in Bengaluru.
5. Data Retention & Finality
- Comments: Retained indefinitely to maintain the integrity of communication threads.
- Account Data: Retained for the duration of your active account.
- Legal Override: We retain certain transaction and identity data even after account deletion as required for administrative, legal, tax, or security purposes.
6. Your Rights & Data Erasure
Under Indian law, you have the right to:
- Access: Request a copy of the personal data we hold.
- Correction: Update inaccurate or incomplete information.
- Erasure: Request deletion of your data, provided it is no longer required for the Final Sale tracking, tax compliance, or legal obligations.
- Note: Requesting data erasure may result in the immediate termination of access to our services.
7. Security & Jurisdiction
We implement industry-standard encryption to protect your data. All data processing and storage are governed by the laws of India. Any legal disputes related to data privacy shall be resolved exclusively within the jurisdiction of the courts in Bengaluru, Karnataka.
8. Grievance Redressal
In compliance with the Information Technology Act and DPDP Act, any grievances regarding your data should be directed to our Grievance Officer:
- Contact:
support@nacrot.com - Subject Line: Privacy Grievance
